Free shipping on orders over $250. Exceptional quality cold brew at home

Terms of Service

Ho Tai Cold Brew System LLC
Effective Date: July 1, 2026

1. Acceptance of Terms

Welcome to Ho Tai Cold Brew System! These Terms of Service ("Terms") govern your use of our website at https://hotaicoldbrewsystem.com and any purchases you make from Ho Tai Cold Brew System LLC ("Ho Tai," "we," "us," or "our").

By visiting our site, browsing our brewers, or placing an order, you agree to these Terms. Please read them carefully so you know exactly where we stand. If you don't agree with any part of these Terms, we kindly ask that you not use our website.

2. Use of the Website

We want your visit to be smooth and enjoyable! When you use our website, you agree to:

  • Provide accurate and complete information when placing an order or creating an account.
  • Use the site for lawful purposes only.
  • Keep your account details, if you create one, secure and confidential.
  • Avoid any activity that could harm, disrupt, or interfere with the website or other users.

You must be at least 18 years old, or the age of majority in your location, to make a purchase. We reserve the right to refuse service, suspend accounts, or cancel orders at our discretion.

3. Products and Pricing

We take great pride in our cold brew systems, and we work hard to describe them accurately. Our current products include:

  • Ho Tai Solo — $395.00
  • Ho Tai Harmony — $795.00
  • Ho Tai Prosperity — $1,195.00

All prices are listed in U.S. dollars and may change at any time without notice. We do our best to display product details, images, and pricing correctly, but occasional errors can happen. If we discover a pricing or description mistake on an item you've ordered, we'll contact you right away with your options, including canceling the order for a full refund.

Product availability is not guaranteed, and we may limit quantities or discontinue any item at our discretion.

4. Orders and Payments

When you place an order, you're making an offer to purchase a product under these Terms. We'll confirm your order by email, but we reserve the right to accept, decline, or cancel any order for reasons that include product availability, pricing errors, or suspected fraud.

We accept payment through our secure, encrypted checkout. By providing payment details, you confirm that you are authorized to use the payment method and that all information is accurate. Payment must be received in full before we ship your order.

5. Shipping and Delivery

We can't wait to get your Ho Tai cold brew system on its way to you! Here's what you can expect:

  • We offer free shipping on qualifying orders as described on our website at the time of purchase.
  • Shipping times are estimates, not guarantees. Delivery may be affected by carrier delays, weather, or other factors beyond our control.
  • Risk of loss and title for products pass to you once we hand your order to the carrier.
  • Please double-check your shipping address at checkout, since we're not responsible for orders sent to an incorrect address you provided.

If your package arrives damaged, contact us promptly so we can make it right.

6. Returns and Refunds

Your satisfaction matters to us! If something isn't right with your order, we're here to help.

  • Return requests must be made within the timeframe stated in our return policy.
  • Products should be returned in their original condition and packaging, unless they arrived damaged or defective.
  • Once we receive and inspect your return, we'll process any eligible refund to your original payment method.
  • Certain shipping costs may be non-refundable, and you may be responsible for return shipping unless the item was defective or incorrect.

To start a return or ask about a refund, simply reach out using the contact details in Section 11.

7. Intellectual Property

Everything you see on our website, including our name, logo, product designs, text, graphics, images, and recipes, is the property of Ho Tai Cold Brew System LLC or our licensors. It's all protected by copyright, trademark, and other intellectual property laws.

You're welcome to browse and enjoy our content for personal use, but you may not copy, reproduce, distribute, modify, or use any of it for commercial purposes without our written permission. We love that you're excited about our brand, but please respect what we've worked hard to create!

8. Disclaimer of Warranties

We put real care into our cold brew systems and our website. That said, our website and its content are provided "as is" and "as available," without warranties of any kind, whether express or implied.

To the fullest extent allowed by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee that the website will always be uninterrupted, error-free, or completely secure. Any product warranties, if offered, will be stated separately in the materials provided with your product.

9. Limitation of Liability

To the fullest extent permitted by law, Ho Tai Cold Brew System LLC and our owners, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. This includes lost profits, lost data, or damages related to delays, errors, or interruptions.

Where liability cannot be excluded, our total liability to you for any claim will not exceed the amount you paid for the product giving rise to the claim.

10. Governing Law

These Terms are governed by and interpreted under the laws of the state in which Ho Tai Cold Brew System LLC is established, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our website will be handled in the appropriate courts located in that jurisdiction.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, technology, or the law. When we do, we'll revise the "Effective Date" at the top of this page. Your continued use of our website after any changes means you accept the updated Terms, so we encourage you to check back now and then.

12. Contact Information

Have a question about these Terms or your order? We'd love to hear from you!

Ho Tai Cold Brew System LLC
Website: https://hotaicoldbrewsystem.com
Email: support@hotaicoldbrewsystem.com

Thank you for choosing Ho Tai Cold Brew System. Here's to slow mornings, bold brews, and pure smoothness!

The Ho Tai Cold Brew System
turns cold-steeped craft coffee
into same-day smooth, cafe'
quality coffee right on your
countertop.

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