Privacy Policy

Ho Tai Cold Brew System LLC
Effective Date: July 1, 2026

1. Introduction

Welcome to Ho Tai Cold Brew System! This Privacy Policy explains how Ho Tai Cold Brew System LLC ("Ho Tai," "we," "us," or "our") collects, uses, and protects your information when you visit our website at https://hotaicoldbrewsystem.com or make a purchase from us.

We craft premium cold brew systems, and we bring that same care and attention to protecting your privacy. When you shop with Ho Tai Cold Brew System LLC, you trust us with your personal information, and we take that responsibility seriously. Please take a moment to read through this policy so you know exactly what happens with your data.

By using our website, you agree to the practices described here.

2. Information We Collect

To give you a smooth shopping experience, we collect a few types of information:

Information you provide directly:

• Your name
• Email address
• Shipping and billing address
• Payment details (processed securely through our payment partners)
• Any messages or details you share when you contact customer support
• Preferences you set when subscribing to our newsletter

Information collected automatically:

• Cookies and similar tracking technologies
• Browsing behavior, such as pages viewed and products clicked
• Device details like browser type, IP address, and operating system
• Referring websites and general location data

This mix of information helps us fulfill your orders, personalize your visit, and keep our site running beautifully.

3. How We Use Your Information

We use the information we collect to serve you better. Here's how:

• Order fulfillment: Processing your purchase, arranging shipping, and delivering your Ho Tai cold brew system right to your door.
• Customer service: Answering your questions, handling returns, and helping with anything you need.
• Marketing and newsletters: Sending you exclusive recipes, brewing tips, product updates, and special offers, but only if you've opted in.
• Website improvement: Understanding how visitors use our site so we can make it faster, easier, and more enjoyable.
• Security and fraud prevention: Keeping your account and our checkout safe.
• Legal compliance: Meeting our obligations under applicable laws.

4. Sharing of Information

Your trust matters to us, so let's be clear: Ho Tai Cold Brew System LLC does not sell your personal information. Ever.

We do share certain information with trusted partners who help us run our business, including:

• Payment processors who securely handle your transactions.
• Shipping and fulfillment partners who deliver your order.
• Service providers who assist with website hosting, analytics, email delivery, and marketing.

These partners only receive the information they need to perform their services, and they are required to protect it. We may also disclose information when required by law, to enforce our terms, or to protect the rights and safety of our customers and business.

5. Cookies and Tracking Technologies

Cookies are small files stored on your device that help our website remember you and work smoothly. At https://hotaicoldbrewsystem.com, we use cookies and similar technologies to:

• Keep items in your shopping cart
• Remember your preferences
• Analyze site traffic and performance
• Deliver relevant marketing content

You can manage or disable cookies through your browser settings at any time. Just keep in mind that turning off certain cookies may affect how some parts of our site function.

6. Data Security

We want you to shop with confidence! Ho Tai Cold Brew System LLC uses industry-standard safeguards to protect your information, including encrypted checkout for every transaction. This means your payment details are protected as they travel between you and our payment processors.

While we work hard to keep your data safe, please remember that no method of transmission over the internet is completely secure. We continually review and strengthen our security practices to keep your information protected.

7. Your Rights and Choices

You have real control over your personal information. Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate details.
• Request deletion of your personal information.
• Opt out of marketing emails at any time by clicking the "unsubscribe" link in any message or contacting us directly.

To exercise any of these rights, simply reach out using the contact details in Section 10. We'll respond promptly and in line with applicable laws.

8. Children's Privacy

Our website and products are intended for adults. Ho Tai Cold Brew System LLC does not knowingly collect personal information from children under the age of 13 (or the minimum age required by your local laws). If you believe a child has provided us with personal information, please contact us, and we will delete it right away.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make updates, we'll revise the "Effective Date" at the top of this page. We encourage you to check back now and then so you always know how we protect your information. Significant changes will be communicated clearly on our website.

10. Contact Information

Have questions about this Privacy Policy or how we handle your data? We'd love to hear from you!

Ho Tai Cold Brew System LLC
Website: https://hotaicoldbrewsystem.com
Email: privacy@hotaicoldbrewsystem.com

Thank you for choosing Ho Tai Cold Brew System. Here's to smooth mornings, bold brews,